Triple B Posted October 30, 2013 Group: Moderator Topic Count: 1,615 Content Count: 74,737 Reputation: 10,960 Days Won: 425 Joined: 11/25/2005 Share Posted October 30, 2013 Its a poorly designed survey. Its too long and doesnt provide enough distinction between the questions that allows the survey taker to understand the very subtle differences in what they were asking. Have to agree ... Needed more N\A's ... Also, came upon a question listing for 4 factors keeping me from buying a season ticket and you have to pick one ... WTF? 1 Link to comment Share on other sites More sharing options...
SilverBull Posted October 30, 2013 Group: TBP Subscriber III Topic Count: 207 Content Count: 3,467 Reputation: 1,435 Days Won: 19 Joined: 09/09/2007 Share Posted October 30, 2013 Its a poorly designed survey. Its too long and doesnt provide enough distinction between the questions that allows the survey taker to understand the very subtle differences in what they were asking. Have to agree ... Needed more N\A's ... Also, came upon a question listing for 4 factors keeping me from buying a season ticket and you have to pick one ... WTF? Yeah, and for that question there was no answer choice for "Other idiot fans". I'm glad they are trying to get feedback but this questionnaire needed some work. Link to comment Share on other sites More sharing options...
MaltLiquorBull Posted October 30, 2013 Group: Member Topic Count: 96 Content Count: 4,078 Reputation: 1,389 Days Won: 14 Joined: 01/09/2006 Share Posted October 30, 2013 (edited) Just did the survey. There was one fill in the blank free-form question. Something like "What is the one thing that South Florida football can do to ensure you are a happy season ticket holder?" Answer: WIN! Edited October 30, 2013 by MaltLiquorBull Link to comment Share on other sites More sharing options...
USFbulls24 Posted October 30, 2013 Group: Member Topic Count: 17 Content Count: 1,516 Reputation: 175 Days Won: 0 Joined: 09/20/2013 Share Posted October 30, 2013 USF going into Panic Mode since they know another 3-9 season is coming and they know they're going to lose even more season ticket holders. 1 1 Link to comment Share on other sites More sharing options...
Dhambuc Posted October 30, 2013 Group: Member Topic Count: 165 Content Count: 2,233 Reputation: 224 Days Won: 6 Joined: 08/18/2011 Share Posted October 30, 2013 (edited) Im going to defend USF here, I Wouldn't call it "panic mode", Id call it good customer service. Hats off to USF for getting a sample from the entire Season ticket holder Fan base to see what , if anything needs to be changed , and can be changed. Gotta give the Athletic/Marketing Dept credit for reaching out and allowing some to voice concerns and give the feedback. BTW if anyone has an issue , pick up the phone, They are usually MORE THAN HELPFUL( always have been when I call at least), they want what we ALL want and that is to maintain and increase the fan base, Make the overall game day experience better while growing it in addition to growing the program as well. Keep in mind the ole saying " if your not part of the solution , your part of the problem"(not calling out anyone on here). I suggest to anyone who got the survey to dig deep within and answer honestly but offer solutions that are feasible. (Winning is a giving and they already know we want this) They also read these boards as well, so they hear what the Hardcore/ diehards have to say and they are listening. GO Bulls. Edited October 30, 2013 by Dhambuc Link to comment Share on other sites More sharing options...
Skingraft Posted October 30, 2013 Group: Member Topic Count: 743 Content Count: 13,357 Reputation: 2,482 Days Won: 63 Joined: 12/11/2006 Share Posted October 30, 2013 Got it today, plan on working on it Friday, seems pretty basic but here's to improvement Link to comment Share on other sites More sharing options...
yosoybullsfan Posted October 30, 2013 Group: Member Topic Count: 56 Content Count: 687 Reputation: 28 Days Won: 3 Joined: 01/02/2002 Author Share Posted October 30, 2013 Agreed I was happy to have another place to voice my opinion. The one open box said what 1 thing can they do to keep us satisfied. I tried my best to sum everything up there, but it was tough. Just wanted to see what everyone else thought. Link to comment Share on other sites More sharing options...
Educabull Posted October 30, 2013 Group: Member Topic Count: 35 Content Count: 261 Reputation: 30 Days Won: 1 Joined: 11/18/2002 Share Posted October 30, 2013 I was honest. I added that I wanted them to "win more games" in the comments. Link to comment Share on other sites More sharing options...
swamprat Posted October 30, 2013 Group: Bull Backers Topic Count: 153 Content Count: 3,035 Reputation: 150 Days Won: 5 Joined: 08/23/2008 Share Posted October 30, 2013 (edited) I was honest. I added that I wanted them to "win more games" in the comments.By contrast, wins and loses were not as important to me, at least not in the immediate future. As an alum, I'll support the school, regardless. They already know that of me, though. Edited October 30, 2013 by swamprat Link to comment Share on other sites More sharing options...
swamprat Posted October 30, 2013 Group: Bull Backers Topic Count: 153 Content Count: 3,035 Reputation: 150 Days Won: 5 Joined: 08/23/2008 Share Posted October 30, 2013 USF going into Panic Mode since they know another 3-9 season is coming and they know they're going to lose even more season ticket holders.I put a survey up on my employer's web site last week. Basic customer service, nothing more. Link to comment Share on other sites More sharing options...
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