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Has anyone had any issues with the USF Ticket account

flsportsfan83
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flsportsfan83 Toro Magnifico

flsportsfan83

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I have tried to transfer tickets for the FAU game this morning. I get all the way to the point that the tickets have been transferred, but neither myself or the recipient have gotten the transfer email and they are unable to claim the tickets. Trying to find a way to fix this so all of us do not have to meet up outside the arena, as I bought tixs to the brunch.

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Ricky the Bull

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Posted
8 minutes ago, flsportsfan83 said:

I have tried to transfer tickets for the FAU game this morning. I get all the way to the point that the tickets have been transferred, but neither myself or the recipient have gotten the transfer email and they are unable to claim the tickets. Trying to find a way to fix this so all of us do not have to meet up outside the arena, as I bought tixs to the brunch.

Did you get the initial email that the transfer was initiated?  You should get that one and then another when the tickets have been accepted.

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flsportsfan83

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Just now, Ricky the Bull said:

Did you get the initial email that the transfer was initiated?  You should get that one and then another when the tickets have been accepted.

no. I also ran a test with another set of tickets and tried transferring them to another one of my emails. No email to either my test email address or mine saying they went. But did get the confirmation on the website that they went through. 

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Just now, flsportsfan83 said:

no. I also ran a test with another set of tickets and tried transferring them to another one of my emails. No email to either my test email address or mine saying they went. But did get the confirmation on the website that they went through. 

I transferred a parking pass using the Ticketmaster site via Chrome on my phone (not the app) yesterday for Tulsa and didn't have issues. Maybe try that in case it's the app giving you issues, if that's how you tried.

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flsportsfan83

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4 minutes ago, Ricky the Bull said:

I transferred a parking pass using the Ticketmaster site via Chrome on my phone (not the app) yesterday for Tulsa and didn't have issues. Maybe try that in case it's the app giving you issues, if that's how you tried.

yea. I transferred some yesterday with no issue. Trying this morning on multiple browsers, and the app and running into the same issue.

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Ricky the Bull

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3 minutes ago, flsportsfan83 said:

yea. I transferred some yesterday with no issue. Trying this morning on multiple browsers, and the app and running into the same issue.

No se, hermano... maybe time to reach out to the dreaded Ticketmaster customer support.

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lol, dont think they even have a customer service number. lol trying my rep first

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Posted

delete and reload the app and try again.

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flsportsfan83

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3 minutes ago, Bull94 said:

delete and reload the app and try again.

ill try that. thanks. trying ticketmaster customer service now, which is less fun than going to the dentist. lol

8 minutes ago, Ricky the Bull said:

No se, hermano... maybe time to reach out to the dreaded Ticketmaster customer support.

on hold now

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flsportsfan83

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23 minutes ago, Bull94 said:

delete and reload the app and try again.

it worked

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