I may try this...
Yep, signed up over a month ago and haven't been greeted or sent any items. I may sound old school but seriously a simple quick call from a rep to say hello and thanks for joining would be nice. The swag bag would be nice too but apparently you need to call and get on them.
So far not impressed at all, the engagement from them is minimal to say the least. I'm thinking of dropping to $10 per month until they start making donors feel a bit more welcome. Just my two cents...