I mean I got the Horns Up Auto Renewal email. I got the game day "Everything You Need To Know For Saturday's Game" email. Just not these which is weird.
I haven't called my rep. I originally emailed her, she replied back. I replied immediately and she called me but I haven't been in a spot that I could take/make calls this week. I emailed her again and told her that. Still nothing. Friend emailed his rep, got a text, and bought a parking pass yesterday without issue. My previous reps (one no longer there and before that John Lewis) were great at multiple forms of communication. Not sure why this one can't answer anything but a call.
There's been more issues we've dealt with than what I've mentioned here so if it seems like a petty complaint it's only a little petty I'll try to call this week since I'll be able to, but that doesn't help the fact that I was trying to make changes before yesterday's game.